Frequently Asked Questions
General
How Can I Track My Order?
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates by logging into your account HERE.
What’s your return policy?
We accept returns within 14 days of delivery.
If your return is approved, we’ll send a prepaid shipping label and instructions. Return shipping costs will be deducted from your refund.
Please note: Returns must be approved first—packages sent back without notice won’t be accepted.
To start a return or if you have additional questions, email us at hello@flyingcolors.coProduct Questions
Can you help me choose the right bird seed blend or feeder?
Absolutely! Just send us a message at hello@flyingcolors.co and we’ll guide you to the perfect pick for your birds.
We're available Monday–Friday, during regular business hours (Eastern Time).
Where are your products made?
We’re proudly based in New York’s Hudson Valley, where we hand-mix and test all our seed blends.
Subscriptions
How does your subscription service work?
Subscribers get automated deliveries at their preferred frequency, plus 10% exclusive discounts and first access to seasonal blends. You can pause or cancel anytime.
A subscription to Flying Colors allows you to receive your bird seed at a consistent frequency. This way, you never run out!
Subscribers get automated deliveries at their preferred frequency, plus 10% off bird seed, free shipping, exclusive discounts and first access to seasonal blends.
First things first, please note that you are not obligated to subscribe to Flying Colors when making a purchase. You can purchase The Carton individually or opt-in and subscribe. By default, you are not subscribed.
Please note that ONLY THE CARTON is available through a subscription.
Once you have subscribed, you will be in complete control of your subscription. You can change the frequency you receive shipments or even your next shipping date at any time. In addition, you can update your address, cancel your subscription, or skip a shipment at any time simply by logging into your account.
Still having trouble? Reach out to Support and we’d be happy to help hello@flyingcolors.co
Can I adjust or pause my subscription?
Yes! You can pause, modify, or cancel your subscription anytime through your account dashboard.
If you need to make any last-minute adjustments before your subscription ships, make sure to reach out to us 2-3 business days before your next shipment date so that we can make the needed changes in time :)
Will I get reminders before my next order ships?
Of course! We’ll notify you before each shipment, so you can make changes if needed.
Help, I’m getting packages too frequently, how do I change it?
Easy! Log into your account here.Then click "Manage Subscription". From there you can click on “Next box ships on,” choose whichever next processing date you’d like, and Save!
Still having trouble? Reach out to Support and we’d be happy to help hello@flyingcolors.co
What if I want to cancel?
No problem, cancel any time, but we’ll miss you!
Wholesale & Retail
I'm a retailer or distributor—how can I sell your seed in my shop?
Media & Partnerships
I have a press/media inquiry. Who should I contact?
I’m interested in partnering with Flying Colors. Who do I speak to?
Getting Started
What's the best way to start feeding backyard birds?
Start with one bird feeder, keep it consistently filled, and give birds time to discover it. Once they do, activity will increase and patterns will emerge.
What do customers typically do after their first bird seed order?
Most people try one carton, notice the difference quickly, and then switch to a subscription so they never run out.
Comparison
Can I use cheap bird seed and get the same results?
You can—but most conventional bird seed contains fillers birds don't eat. That leads to more waste, fewer birds, and less value overall. Our blends are designed so birds eat everything you put out.
Why does store-bought bird seed leave so much debris?
Because birds pick out the preferred ingredients and discard the rest. That's exactly what we eliminate by removing fillers.
Is premium bird seed worth it for backyard bird feeding?
We think so. Most people find that higher-quality bird seed leads to more birds, less mess, and a more enjoyable experience overall.
Brand & Mission
Why did you start Flying Colors bird seed?
We started Flying Colors because we couldn't find bird seed that felt good to feed wildlife. What began as small-batch blending in our backyard became a mission: to nourish birds and support healthier ecosystems with better, cleaner food.
Is Flying Colors bird seed only for serious birders?
Not at all. Whether you're new to bird feeding or experienced, better bird seed makes the experience more rewarding.
How does organic bird seed help the environment?
Our organic, pesticide-free ingredients support healthier soil, cleaner water, and better farming practices. Combined with plastic-free packaging, it's a more sustainable way to feed birds.
Usage & Setup
What type of bird feeder should I use with your seed?
Our organic bird seed works in all bird feeder types, including tube feeders, hopper feeders, and platform feeders. Just pour and go.
Where should I place my bird feeder?
Place your bird feeder about five feet off the ground and near natural cover like trees or shrubs so birds feel safe. For window safety, position feeders either within 3 feet of a window or more than 30 feet away to reduce collisions. If you are experiencing window collisions at your home we highly recommend purchasing window decals.
How often should I refill my bird feeder?
Refill your bird feeder as often as it empties. Consistency is key—birds return to feeders they can rely on.
How often should I clean my bird feeder?
Clean your bird feeder every 2 to 4 weeks, or more often in warm or wet conditions. Old seed and moisture can lead to mold and bacteria, which can harm birds. Use soap and water, then dry thoroughly before refilling.
What are the best bird feeding tips for beginners?
Keep your bird feeder clean, store bird seed in a cool, dry place, and avoid letting old seed sit too long. Fresh seed and a clean setup attract more birds and support their health.
Bird Behavior
What types of birds will my bird feeder attract?
Our organic bird seed blends attract a wide variety of backyard birds, including cardinals, grosbeaks, chickadees, nuthatches, woodpeckers, and more. Different blends may favor certain species, but all are designed to bring more life to your feeder.
How long does it take birds to find a new bird feeder?
Sometimes birds find a new feeder within hours, but it can also take a few days or weeks. Once birds discover a reliable, high-quality food source, they tend to return regularly - and they bring others! If you are having trouble getting birds to your feeder please don't hesitate to reach out to us at hello@flyingcolors.co
Why aren't birds coming to my bird feeder?
Give it some time. Make sure your bird feeder is in a visible location and kept consistently full. Birds need time to discover new food sources, but activity typically builds quickly once they do.
Does better bird seed reduce mess under a feeder?
Yes. Because we don't use filler ingredients, birds don't toss aside unwanted seed. With options like our No Mess bird seed (made with hulled seeds), you'll see significantly less debris under your feeder.
Ingredients & Blends
What ingredients are in your organic bird seed blends?
We offer a range of organic bird seed blends and single-origin seeds. Ingredients include hulled sunflower hearts, peanut hearts, white proso millet, safflower, hemp, and black oil sunflower. Each blend is nutrient-dense and designed to attract wild birds without unnecessary fillers.
Why don't you use corn, milo, or wheat in bird seed?
Because most birds don't prefer them, and they offer lower nutritional value. These grains are commonly used as cheap fillers in conventional bird seed and often end up on the ground. We focus only on ingredients birds actually eat.
Is your bird seed safe for all backyard birds?
Yes. Our blends are formulated to safely nourish a wide range of wild birds and work in nearly all bird feeder types. Everything we produce is tested and made with bird health in mind.
Product & Quality
What makes Flying Colors organic bird seed better than store-bought bird seed?
We don't treat bird seed like a cheap commodity. Our organic bird seed blends are made from ethically sourced ingredients and blended in small batches for maximum freshness. Everything we make is designed to attract and nourish a wide variety of backyard birds. We only use USDA-organic, non-GMO ingredients and never include fillers—so there's no waste birds toss aside. The result is a cleaner bird feeder, less mess, and birds that actually eat what you put out.
Is organic bird seed worth it for feeding wild birds?
We believe it is. Our seeds and nuts are grown without toxic chemicals, pesticides, or insecticides. Feeding birds organic bird seed supports bird health while also promoting healthier soil, water, and farming practices. It's a small choice with a meaningful environmental impact.
Why is your bird seed more expensive?
We use premium organic ingredients, avoid fillers entirely, and blend everything by hand in small batches. Our bird seed is clean, fresh, and packaged in recyclable, plastic-free materials. It costs more to do things this way—but you get bird seed that birds actually eat, with far less waste.
Do birds prefer organic bird seed?
Yes—birds notice the difference quickly. Without filler ingredients to sort through, birds land, eat immediately, and return more often. Most customers see more bird activity and greater species variety after switching.
